PILLAR DOCUMENTATION
Know your storage.
Plan your next move.
Set up Pillar, monitor your facility, and turn storage evidence into informed decisions. These guides cover Pillar Cloud, the host Agent, and the optional Observer for deeper I/O latency measurements.
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Configure & administer
Pillar CLI
Install, update, roll back, and inspect the Agent and Observer from the terminal.
Agent & Observer reference
Configure collection intervals, credentials, and Observer sampling.
Security
Review deployment controls, metadata exposure, and Security Posture evidence exports.
Team access
Invite your team, choose roles, switch organizations, and revoke access.
Settings
Set operating hours, workloads, capacity thresholds, context labels, and pairing options.
Plans & billing
Understand plan access, subscription management, and the distinction from client chargeback.
Data, retention & support
Understand retained telemetry, offboarding, and what to include in a support request.
Alerts & integrations
Connect destinations, test delivery, and route the incident classes your team needs.
Monitor & operate
Dashboard guide
Navigate Fleet, Storage, investigation tabs, search, and notifications.
Incidents & diagnostics
Read diagnostic evidence and manage acknowledgment, notes, and resolution.
Metrics & evidence
Interpret mean latency, Observer percentiles, frame intervals, and host NIC evidence.
Capacity planning
Read runway estimates, growth contributors, confidence, and missing-data states.
Maintenance & actions
Investigate maintenance collisions and verify host changes through refreshed telemetry.
Project chargeback
Map datasets to clients and projects, review estimates, and export statements.
Runbooks
Investigate scrub contention, drive health, and standby behavior with host-specific checks.
Troubleshooting
Diagnose pairing and connectivity problems, update components, and remove an installation.
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