Project chargeback

Open Chargeback. The current application enables this feature for Studio, Facility, and Enterprise tiers. All six Pillar roles can view it when the plan allows access; only Billing Admins and Organization Admins can save or remove allocations.

Chargeback uses dataset-level capacity metadata. It does not inspect media files or determine file ownership. These client storage statements are separate from your subscription payments to Pillar.

1. Choose Map a dataset under the productions list, or open Not mapped and choose Map to a production beside a dataset.
2. Select the storage node and dataset, then enter the client, project, and department.
3. Choose the full dataset or a percentage split, set the storage tier and rate per TB per month, then save.
4. The production appears in the productions list. Check overlapping mappings and percentage splits against your agreements before using totals.

Pillar never creates, names, or suggests a production, and never estimates a charge for a dataset nobody has mapped: Not mapped is a plain list of those datasets with the system they live on and their used capacity. With nothing mapped, the page says there is nothing to bill yet and shows how many datasets, TB, and systems it has found.

Context Mapping labels in Settings help describe storage; billable production allocations are managed on Chargeback. In the sandbox, mapping changes are temporary and do not create customer billing records.

The page uses the current calendar month to date in UTC. One TB is 1,000,000,000,000 bytes. With usable history, the calculation integrates observed capacity over time and divides TB-hours by 720 (a standardized 30-day month), then applies the configured rate and any percentage split.

When no usable history overlaps the period, the current calculator falls back to the current capacity as a full-month quantity. This fallback is not a prorated historical measurement. Missing history, collection gaps, and recent mappings can therefore materially affect a statement; reconcile them before billing a client.

The productions list shows every production on this month's bill, largest first, with its total. Choose one to open its bill: the amount billed this month, TB-months, and current use; one row per dataset with its system, used TB, TB-months, and amount (plus quota standing when a quota is set); the arithmetic for its largest line; and the mappings behind the bill, with each mapping's share, tier and rate, and where it came from. The open production is kept in the page address (?production=), so a link opens the same bill.

Use the CSV export, QuickBooks-format CSV, or invoice preview. The preview lets you filter by client and print or download the statement. A QuickBooks-format export is a file for your accounting workflow; it does not automatically connect to QuickBooks, email an invoice, or collect payment.

Review client details, dates, currency, rates, rounding, and the preview’s payment terms before sharing. Calculated charges and the mapped-storage percentage are reporting aids, not collected revenue. Tax treatment and your client agreement need their own review.